Reference

apelbet Privacy Policy for Your Account

Our Privacy Policy explains what apelbet collects when you create an account, sign in from a phone or desktop, and use wallet options such as DANA, OVO, GoPay…

Account dataWallet recordsDevice choicesPolicy access
apelbet apelbet Privacy Policy for Your Account
CONTACT ROUTES

Need Help With a Privacy Policy Request

A clear contact path matters when your account record or wallet reference needs attention. From your signed-in account, use the support route shown near the cashier area and state that your request concerns the Privacy Policy. We can then match your request to the right account step without asking you to post personal details in a public message. If you are in Yogyakarta or elsewhere in Indonesia, include the affected device and payment reference when relevant.

Team online

Account support route

Use the signed-in support path for a Privacy Policy request, then identify the account step involved. We may ask for your registered contact detail to locate the correct record without exposing it in an open message.

Wallet record check

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, attach the payment reference rather than a wallet password. We use that reference to check status while keeping secret access codes out of the request.

Data change request

Tell us whether you want an account detail corrected, a copy of eligible data or an explanation of its use. We may verify your phone before making a change so the request comes from the account holder.

DATA PRACTICE

Security Choices Around Your Account Data

We keep this policy practical by linking each data use to an account action you can recognise.

Account records

We use registration details, phone verification status and account activity to connect requests to the correct account. This helps us handle a sign-in concern or wallet-status question without combining your record with another account.

Device signals

A phone or desktop session can provide browser type, device details and security events. These signals help us check unusual access; they are not a reason to request your password or private wallet code.

Cookie settings

Cookies and related storage can keep a signed-in session working and remember selected account choices. You can adjust browser settings, though switching them off may require another sign-in or affect policy-page access.

Payment matching

A DANA, OVO, GoPay or QRIS reference may be compared with the account action that created it. Bank transfer and virtual account references can be checked in the same way when a receipt needs confirmation.

Retention period

We keep personal records for as long as needed for account support, security checks and applicable legal duties. When a record is no longer needed for those purposes, our handling follows the retention process described in this policy.

Your request path

You can ask about access, correction, deletion where available or the reason for a data use through account support. We may confirm your phone or another account detail before releasing or changing personal records.

Privacy Policy Questions Before Account Access

These Privacy Policy answers focus on the account steps Indonesian customers ask about most often. They explain what may be collected during phone confirmation, how wallet references are handled, how to request a change and where to find the current policy. If your situation is not covered, use the signed-in support route and describe the specific record or device involved.

The Privacy Policy covers account details, phone verification, device and browser signals, cookies, payment references and support requests. It explains why we use each category, how retention works and how you can ask about access or correction through the account support route.

Phone verification helps us connect account access and data requests to the correct person. It can also help us investigate unusual sign-ins or a wallet-status issue. We use the verification result for account security rather than asking you to send a password.

Yes. The Privacy Policy covers payment references created when you use DANA, OVO, GoPay or QRIS, as well as bank transfer and virtual account records. We use those references to match an account action, check status and handle receipt questions.

Sign in, open the support route near the cashier area and state that you want a data access or correction request under the Privacy Policy. Describe the field or record involved. We may verify your phone before providing a copy or changing eligible details.

Cookies and related storage may keep your session active, remember selected settings or help detect unusual access. Your browser controls can limit them. If you clear storage, you may need to sign in again before reaching account or policy pages.

We retain account, security and payment-reference records only as long as needed for support, security checks and applicable legal duties. The period can differ by record type. You can ask support why a particular record remains available under the Privacy Policy.

Access and eligibility depends on local law. The Privacy Policy describes data handling for account activity where local law permits, but it does not change local requirements. Check your position before opening an account and contact support if an access question involves your region.